FREQUENTLY ASKED QUESTIONS

HOW DO I BECOME A PATIENT?

All new patients fill out our new patient paperwork.  New patients are scheduled in the order that new paperwork is received. Once we have your paperwork, our practice manager will call you to schedule. A deposit to hold your appointment is required at time of scheduling. New patient paperwork once requested by phone or email will be sent via email or snail mail.

DO YOU ACCEPT INSURANCE?

Green Medicine of Wisconsin is a cash-based practice and payment is expected at time of service. A super bill will be provided which you can submit to your insurance company for reimbursement. It is up to your insurance carrier to determine if they will reimburse you for any or all of your costs. As we do not have an insurance department, we are happy to provide the requested medical records but it is the patient's responsibility to ultimately submit the documents to the insurance company.  We are not a Medicare or Medicaid provider. We also are not able to provide care for patients under state-funded plans.

WHERE DO I GET MY LABS DRAWN?

All labs requiring a serum blood draw can be drawn in our clinic at the time of your appointment.  Our lab accepts most major insurance carriers. Lab orders can also be provided to have them drawn at an outside facility of your choosing. There are more specialized labs that are utilized at times including DUTCH, Genova, Great Plains Laboratory, ZRT, Doctor's Data, and Sanesco.

DO YOU SEE PATIENTS FOR CONDITIONS OTHER THAN LYME DISEASE?

Yes! Absolutely.  In addition to Lyme treatment patients come for a variety of reasons: IV therapy, peptide therapy, evaluation of hormones, bioidentical hormone treatment, nutritional counseling, health and wellness visits, brain health, or simply for a more functional and holistic approach.

WHAT IS THE CANCELLATION/NO SHOW POLICY?

If you need to reschedule or cancel your appointment, please call the office directly.  If an appointment is cancelled with less than 24 hours notice, a $50 cancellation fee will apply.  This also will apply to appointments canceled by voicemail left over the weekend for Mondays.  We do understand that things come up, but please do your best to keep us informed so we can give another patient the opportunity for that appointment time!

DO YOU OFFER PRIMARY CARE SERVICES?

Green Medicine of Wisconsin is unable to function in the capacity of a primary care clinic.  Patients of Green Medicine must refer to their primary care practitioner for urgent or general health issues.

Do not see an answer to what you were looking for? Contact us and we’ll be happy to help.